CLOSED

It's amazing the lengths we have to go to just to convince people that the lobby is closed at the end of the day (while the drive thru is open for an additional hour)...
You'd think that simply locking the front door would be enough... but you'd be wrong!!

After locking the door, we're always sure to turn off all the lights in the branch, except for the ones lighting the drive thru (intended to be a clear indicator of our "closed" status... but it doesn't seem to get the point across!).

The typical attempt to get into the branch goes like this:

The customer walks up to the branch, completely oblivious to the darkened lobby. They pull on the front door. It won't open. So they push... it still won't open. Then they notice that our hours of operation are clearly (and prominently) displayed on the door directly in front of their face. They read it, check their watch, realize they're too late, then pull on the door one more time for good measure.
They meander down the sidewalk, peering in the windows, knocking to get our attention. When they finally make eye contact with one of us, they try to yell through the glass to ask a question, make a demand, etc... no one can hear them, so they end up basically playing charades. We eventually get them to walk over to the drive thru, where they inevitably ask me, "are you closed?" ..... often followed by, "well, can I come in?"

.....Sigh.....

Multi-Purpose!

So you think that a drive thru at the bank is just for transactions?! apparently it is sooooo much more:

• a welcome center (i know it's hard to believe, but just because i work in this town doesn't mean i know the location of every gas station/store/bank/church/restaurant/etc)
• a bathroom... for urinating and vomiting (yes, i've seen both. not a pretty sight... the guy who used the drive thru to relieve himself came into the branch afterwards & told us proudly what he'd just done)
• a bar for throwing back a few beers and picking up women (maybe i should say "attempting to pick up women"... but these two normally go together. it's the people walking/driving down the alley with alcohol that have the courage to ask me/any woman within a 10 ft radius out)
• an auto shop (people who break down at the window - it happens more than you'd think - always look at me expectantly like i'm supposed to rush out to rotate their tires in record time or something... sir, i can't help you push your car down the road; i'm wearing heels!)

so the next time you need directions/facilities/a drink/a tune-up, head for your nearest bank drive-thru!