High-Tech Bank Equipment...

i think our ink pad (for non-customer check cashing) may require a Ph.D. to use... this opinion is based upon the number of people who can't figure out how to work it. maybe it's just a little too high-tech.

i'm thinking of putting up a step-by-step tutorial in the window:

1. remove the ink pad from the drive-thru drawer (this is an important step as simply pressing your finger to the check without ink does not work)
2. the top part is a lid. open it (the lid does not have ink on it, no matter how hard you press on it)
3. press firmly on the ink pad until your finger is covered in ink
4. now press your finger on the ckeck (yes, a finger print should be visible after this step... it's not clear ink. if you can't see the print, you need more ink)

who would have thought it's such a difficult process?!

Ahhh... The Coin Machine

i wish that the lowest form of currency was the one dollar bill... that no coin existed... that everything was just rounded off to the nearest dollar.

we really need a sign up in our branch that states the following:

"if you want us to run your loose change through our coin machine, please make sure that the following standards are met...

your coin:

1. is from the U.S. (no, Canada does not count)
2. is actually money... no Chucky Cheese tokens, etc.
3. is not in a coke bottle... yes, pennies fit perfectly into the opening, but it's extremely difficult to get them back out. it's a lot of work for $.50
4. is not in a large jar partially filled with stagnant water.... why? because that's just gross and we don't like it
5. is not mixed with pet fur, hair, jewelry, dirt, balls of lint, or other nasty things that can't even be identified

thank you for your cooperation!"

From the Beginning...

i should have known pretty early on that things would always be interesting down here. after being in the branch for about 2 weeks i had my first truly bizarre interaction:



after listening to an elderly woman throw an explitive-laced temper tantrum in response to her unfavorable available balance (a lot of words you wouldn't expect to hear from a "sweet, little old lady"), i asked if she'd like to sit down with a banker and go over her account. she didn't want to do that and instead stormed out of the branch after giving me one last dirty look and threatening that she might just "come back in here and shoot you.... blow you up!"



one of those true grandmother-ly types.

Here we go....

hello everyone!

due to popular demand, i've decided to start blogging about the interesting people and events that my coworkers and i encounter through our jobs at the bank! i hope y'all enjoy it... i'm sure i will!

so here's just a little something to get things going:

just in case you didn't know, constipation is now considered by some people to be an acceptable reason to call 9-1-1. yes, this really happened. a fire truck and ambulance were dispatched to assist a person across the street from our branch who was suffering from this horrific ailment. apparently the first responders were not too happy when they learned the reason why they had been called!

ok, well stay tuned! i'm sure there will be much more to follow... or i might re-tell a few favorites if things get slow :)
be especially sure to check in if there's a full moon... things always seem to get really interesting then!

thanks for reading!
erica