High-Tech Bank Equipment...

i think our ink pad (for non-customer check cashing) may require a Ph.D. to use... this opinion is based upon the number of people who can't figure out how to work it. maybe it's just a little too high-tech.

i'm thinking of putting up a step-by-step tutorial in the window:

1. remove the ink pad from the drive-thru drawer (this is an important step as simply pressing your finger to the check without ink does not work)
2. the top part is a lid. open it (the lid does not have ink on it, no matter how hard you press on it)
3. press firmly on the ink pad until your finger is covered in ink
4. now press your finger on the ckeck (yes, a finger print should be visible after this step... it's not clear ink. if you can't see the print, you need more ink)

who would have thought it's such a difficult process?!